socialscope.co

Data Deletion Instructions

Effective 21 October 2026

You are always in control of your data. Here’s how to delete your SocialScope account or just the data from a connected Instagram, TikTok, YouTube or Facebook account. See our Privacy Policy for details.

1.Delete your whole account

  1. Log in to SocialScope.
  2. Go to Dashboard → Settings.
  3. Under Delete account, enter your password, type DELETE and confirm.

Deletion is immediate and permanent. It removes your account, creator or brand profile, connected social accounts and their access tokens, statistics history, rate card, portfolio, saved creators, collaboration requests and messages. You will be shown a confirmation code.

2.Remove data from one social account

In Dashboard → Social accounts, click the disconnect button next to Instagram, TikTok, YouTube or Facebook. We immediately delete that account’s access token, statistics and history. The rest of your profile stays.

You can also revoke our access directly on each platform. We delete the related data automatically:

  • Instagram: Instagram app → Settings → Security → Apps and websites → remove SocialScope. Meta sends us a deletion request and we erase your Instagram data right away. You can track it with the confirmation code below.
  • YouTube / Google: remove SocialScope on the Google security settings page. We can then no longer refresh your YouTube data, and it is deleted automatically within 7 days.
  • Facebook: Facebook → Settings & privacy → Settings → Apps and websites (or Business integrations) → remove SocialScope. Meta sends us a deletion request and we erase your Facebook data right away.
  • TikTok: TikTok app → Settings and privacy → Security → Apps and services → remove SocialScope. We can then no longer refresh your TikTok data, and it is deleted automatically within 7 days.

3.Request deletion by email

If you can’t log in, email privacy@socialscope.co from the address on your account with the subject “Data deletion request”. We may ask you to verify your identity, and we will complete the request within 7 days.

4.Check a deletion request

Enter the confirmation code you received from SocialScope or from Meta to see the status of your request.

5.What we may keep

  • A confirmation code and date proving the deletion took place (no personal content).
  • Payment records held by our payment processor, Stripe, as required by financial regulations.
  • Encrypted database backups, which are not used for any other purpose and are overwritten within 7 days.
  • Messages you sent to other users may remain in copies those users already received, such as email notifications.